About Wholesale Water Beads Australia
Wholesale Water Beads Australia is a business managed by Alexandra Bay Pty Ltd in Brisbane, Australia. We are a family owned business committed to providing the best quality products at affordable prices for your business. We have over 6 years experience selling premium quality water beads in Australia and exporting world wide. We order fortnightly from the factory and have access to a range of other products, colours and sizes. We welcome custom and special production orders and offer factory-direct pricing.
Wholesale B2B Ordering
You don't need to join or pre-qualify to order from us. By purchasing from us you have indicated you are eligible for the wholesale transaction. With no wholesale minimum purchase, we allow you to stock up with as little or as much stock as you need. We also cater for much larger orders and prices will be quoted accordingly. This website caters for business to business transactions and as such, in line with standard wholesale business practice, our prices are displayed ex-GST. Tax will apply at checkout for the non-freight portion of the transaction on all orders shipped to any Australian address. GST does not apply to exported orders.
Frequently Asked Questions
When will my order be sent?
Orders are usually packed and sent on the next business day, depending on order volumes, unless an item is out of stock. You will receive an email confirmation of shipping.
How long will it take for my order to arrive?
Enter your postcode into the Delivery Time Estimator. Enter sender postcode 4103 Annerley and select the business day after ordering. You may have an option for Express Post at checkout. Express is not available on larger orders or any order containing LED Lights or Batteries.
How can I track my parcel?
Your shipping confirmation email should have your parcel tracking number. For parcels shipped via Australia Post use the Tracking feature.
My tracking number shows up No Results Found when I enter it into AusPost. Has it been sent?
Australia Post tracking is not a step-by-step tracking that you may find from a courier. There is often no scan results until an "Out For Delivery Today" scan. Please check the Delivery Time Estimator to check when it's due for delivery. Rest assured if you received the Shipping confirmation email the parcel was indeed sent as promised.
Can I buy a bundle of water beads and get you to send me the colours I specify?
No. We offer discounted pricing based on volume per product. As such we do not split, change or repack products or offers.
My order is small. Why can't I choose Express?
You must have ordered Lithium Batteries or glass bowls. Express Post is not available on batteries due to government safety regulations.
I'm only ordering one thing. Why is postage $10?
We offer a flat rate of $10 regular post Australia Wide regardless of order size. We do recommend ordering more, less often, rather than regular tiny orders. This will save you money and save us time processing orders, which means we're dispatching all of our orders faster. If you are placing a small sample order we will include a $10 coupon to use off a larger order in the near future.
Do you offer pickup in Brisbane?
Click & Collect is available as a shipping method at checkout. Once we receive your order we will pack your order and send it to our sister business in Annerley for collection. The Shipping Confirmation email will have all the details for collection.
Can I use your photos?
When you purchase products from us for resale, you can use any images from our website on your social media, website, online store, printed signage or promotional material. You can not sell the image and the license to use the images exists only as long as you are selling the corresponding product sourced from us.
Do you have a question not answered above? If you need to contact us for any other reason, please use the form below.
We're here to help
If you couldn't find the answer to your question in our FAQ's above or if you have a special order or request, please use the contact form and a member of our sales team will be in contact shortly.
Due to a high volume of orders, we are currently very busy packing orders to meet our promised shipping deadlines. Please allow 1 to 2 business days for an email reply.
Please note, our available online payment methods include Visa, MasterCard or Paypal. We do not charge any payment processing fees on these payment methods. Proforma orders may be paid via cheque, bank deposit or Western Union.
Due to a high volume of orders, we are currently very busy packing orders to meet our promised shipping deadlines. Please allow 1 to 2 business days for an email reply.
Please note, our available online payment methods include Visa, MasterCard or Paypal. We do not charge any payment processing fees on these payment methods. Proforma orders may be paid via cheque, bank deposit or Western Union.